Advice & customer care

Stone and hard floors

Rugs

Carpets and fabrics

About Us






Rubber, lino, marmoleum and vinyl floors.

Rubber floors can be flat or profiled (usually with studs). They are found in offices but also used in houses, often in bathrooms or kitchens. .We come across a lot of Dalsouple rubber floors that were put down 10 -15 years…

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Carpet and upholstery care

Using mats in front of outside doors helps to remove dirt from shoes before it is walked onto the carpet. Regular and thorough vacuum cleaning will help to keep carpets in a good condition. Periodic cleaning under beds and larger furniture helps to…

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Looking after stone floors and surfaces

We recommend Lithofin products for cleaning stone. “Wash and Clean” for day to day maintenance and “Power Clean” for a more thorough clean. For day to day maintenance they are best applied using a microfibre flat mop. Vacuum the floor then…

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Treating stains and spillages

We have specific treatments for most stains, though we cannot guarantee to remove an individual stain we will know how to clean it in the most effective way. Many stains…

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Spot cleaning stains from carpet

Blood is fairly easy to get out of a carpet (in very small amounts! ). Soak up with paper towels, put some cold water on the stain and work in with something blunt like the end of a wooden spoon, soak up again with paper towels…

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Moth damage

Carpet and clothes moths eat mostly wool and silk. They like undisturbed and dark areas, they prefer clothes that have not been washed. The larvae do the damage unseen in the winter months, hatch into moth…

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Customer care

Complaints Policy. The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied. To ensure the business can put things right for you…

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